09 Apr 2019
VIP Assistant Manager

[Reference Number: CR000077]

Marketing   Limassol

Our client, a very well established online marketing agency, is currently seeking to recruit a VIP Assistant Manager to join their expanding team based in Limassol. The successful candidate will be a highly motivated individual who will be responsible for ensuring the team meets their goals of efficiency and customer satisfaction.


Responsibilities

  • Preparing the daily/weekly and monthly departmental reports.
  • Create and Update the department’s procedures and make sure they are clearly understood and followed through.
  • Update the team schedule, insure adherence and report any outstanding concerns.
  • Prepare and deliver the training for the new hires of the department. Support and verify them for the probation period to deliver a complete evaluation to the management.
  • Monitor the daily activity and decide on the necessary actions to be taken for highest value customers.
  • Provide guidance and assist the key account managers in making decisions regarding customers.
  • Monitor and report the performance of the team on a daily basis.
  • Be able to maintain confidential and sensitive information

Requirements

  • 2+ years experience in a leadership capacity (e.g. management, team leader, supervisor, etc.)
  • 2+ years experience in sales/customer support roles.
  • Excellent communication skills.
  • Proficiency in English language
  • Must be proficient in Microsoft Office
  • Ability to effectively train and motivate sales agents
  • Excellent organizational, problem-solving, project management and communication skills
  • Willingness to show leadership and guidance for the team

Benefits:

  • Excellent work environment
  • Attractive remuneration package depending in experience and qualifications
  • Monthly commission additional to basic salary
  • Possibilities for internal growth

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