[Reference Number: CR000136]
Our client, an international marketing company within the iGaming industry, providing services to many top brands, is currently seeking a Customer Experience Manager. The right candidate will be in charge of making sure that the customers in their market are receiving a top notch experience. Full training as well as an excellent work environment is being offered.
- Caring for new customers and make sure they are having a great experience
- Creating individualized campaigns and communicate them to the customers by phone, emails and sms.
- Providing help to customers experiencing problems in the payment process
- Going the extra mile to engage customers
- No similar experience is needed, an extensive training package is provided by the company. A great attitude is what we are looking for.
- Fluency in one of the following languages: English, German, Finnish, Swedish
- Excellent writing and communication skills
- Ability to multitask and self-manage your workload
- Ability to work shifts
- Ability to work independently as well as being a team player