14 May 2019
Customer Experience Manager

[Reference Number: CR000136]

Customer Service   Limassol

Our client, an international marketing company within the iGaming industry, providing services to many top brands, is currently seeking a Customer Experience Manager. The right candidate will be in charge of making sure that the customers in their market are receiving a top notch experience. Full training as well as an excellent work environment is being offered.


Responsibilities

  • Caring for new customers and make sure they are having a great experience
  • Creating individualized campaigns and communicate them to the customers by phone, emails and sms.
  • Providing help to customers experiencing problems in the payment process
  • Going the extra mile to engage customers

Requirements

  • No similar experience is needed, an extensive training package is provided by the company. A great attitude is what we are looking for.
  • Fluency in one of the following languages: English, German, Finnish, Swedish
  • Excellent writing and communication skills
  • Ability to multitask and self-manage your workload
  • Ability to work shifts
  • Ability to work independently as well as being a team player

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